FAQs

How do I create an account?

You need to create an account before taking a course. Click on Menu Icon (Three horizontal lines) present on the top left of the Store Screen. From the opened menu, click on Login/Register button. Click on Sign Up. Enter your Email Id & Password to register for an account.

How to use Access Codes?

You need to create an account on the app to use the access codes. After Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Course will be added to your My Courses section.

How to take a Course?

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to info.tinyprints@gmail.com with the issue details.

I am unable to access the Course, what should I do?


Please check whether you are using the same email, which was used for purchasing/using the access code. Check for the course in your My Course section. If the course is still not available, please drop an email to info.tinyprints@gmail.com

How to report an issue on the app?

For any other issues, please drop an email to info.tinyprints@gmail.com with the complete issue details.

WHAT WE TEACH?

1)Drawing is taught by using easy shapes, lines, numbers, alphabets.

We also introduce new Art Forms according to age groups.
2)Drawing and coloring is taught step by step.
3)Normal speed is maintained. So that all kids can follow class, each step is explained 3 to 4 times.
4)Every class new Art work is created, we never repeat syllabus.
5)Course is taught in English.

MY KID IS A BEGINNER, WOULD HE/SHE BE ABLE TO DO?
Yes, even if your kid has never done drawing still, he/she will be able to do that

HOW MANY STUDENTS ARE THERE IN LIVE CLASS?
There is no specified number as the number keep increasing and decreasing. (Usually, we have more than 200 students in each batch.)
In order to maintain the smoothness and quality of the class, we have decided that all students would be on mute during the class. If any student has any doubt during the class, they can send their questions in chat box on Zoom. Doubt will be solved spot.

This step is very important for following reasons:

1) Asking same questions again and again causes disturbance in class for all the students and it suffers the rhythm of class so, in order to maintain the rhythm of the class and quality, time of teaching and learning, it is important to minimize the disturbance and that is why for all those who have doubts can put their questions in chat box and their questions will be answered on the spot.


2) It will help us improving the recording quality of the class as all the students do revision from the recorded class and they complain that there is a lot of disturbance in the recording.
NOTE: Since this age group is young parents need to monitor the classes, if your child needs assistance.
We hope that your experience with us and give you a better learning and improvement in your skills. Because art seems pleasant only when done in peace.


  WHAT IF I MISS CLASS?
Recording of the class is provided.
(Validity 48 Hours)

Terms and conditions:
Fees once paid is non-refundable in any circumstances, on transferable.

Classes days, time is subject to change, rescheduled or updated( Only due to network issues sometimes)

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